Nebraska Furniture Mart Reviews and Complaints
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1
ISSUE RESOLVED
86
COMPANY RESPONSES
195
TOTAL REVIEWS
$150K
CLAIMED LOSSES
$2.2K
AVG LOSS
44.2K
PAGE VIEWS
What was your experience with Nebraska Furniture Mart?
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Customers don't like
- Customer service
- Delivery
- Customer service resolution
Customers like
- Salesperson was friendly and helpful
- Salesman
- Store layout
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On 11-7-18 what I thought was going to be a easy transaction turned out to be a costly and nightmarish day for me and my family I lost my mother prior nfm was not aware of my lost long story short they delivered a boxspring to my home in an exchange for a base system...
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This is what happen I missed a flight to my mothers funeral messing with this nfm I was told one thing and lied to and I don’t appreciate what they did to me my flight was for 11-7-18
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bought an entire house full of furniture, Bought a sectional with electric chaise. the chaise won't work, tried to get it fixed through the guardsman warranty . We got insane run around from guardsman. Went in physically to Nebraska FM, asked for Manager, They did...
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nfm.com
Nebraska Furniture Mart Verified Representative
Hello, We are sorry for the trouble with your chaise. We would be happy to look into this order further, however, we need more information to locate your order. Please contact...
Sat 9/29 - Freezer not holding temp Ice maker stopped making ice Sun 9/30 - fridge temp 56*, called Assurant to place service claim [Incident 39909900]- rep said it would be submitted as priority and I would receive e-mail by Monday. Tues 10/2 - no follow-up from...
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nfm.com
Nebraska Furniture Mart Verified Representative
Thank you for taking the time to leave us a review about your experience with NFM as well as Assurant. We understand your frustrations with the delays, and we would be happy t...
Sofa and Recliner delivered on 10/8 was just fantastic the two gentlemen were delayed because a fall downpour held them up. They called and explained and we agreed didn’t want wet furniture so they waited till it passed and delivery made successfully. Thank you it is...
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nfm.com
Nebraska Furniture Mart Verified Representative
Thank you for the Review! We appreciate you choosing Nebraska Furniture Mart and look forward to helping you again. We are glad to hear that you appreciated your delivery team...
Bought 2 beds for our granddaughters. Only 2 left in stock. 1 in factory box which was ok. Other one in shrink wrap and hardware gone. Obviously it was brought back from another dissatisfied customer. Tried to get parts but informed they had to order from manufacturer...
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Anonymous
Thank you for taking the time to provide us your feedback. I am sorry to hear your disappointment with the bed and that there was missing hardware. We would be more than happy...
Do Not Do Business With Nebraska Furniture Mart! I am writing this review to relate how disappointed I am with the service I received from Nebraska Furniture Mart, and the lack of resolution they have offered. I purchased a dishwasher (and installation) from their...
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nfm.com
Nebraska Furniture Mart Verified Representative
Hello! We apologize for your recent experience with our installers. We understand your frustrations, and would be happy to look into this further for you. Please contact us at...
I liked
- Product itself
I didn't like
- That they did not take responsiblity for the damage they caused
This company is fraudulent. Our salesperson did the math with us and with 66 months no interest, our payment worked out to be basically $45 a month on a couple of theatre chairs. This was doable, so we made the purchase. Nowhere in the transaction were we told about...
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Dennis
Is that all you have to complain about..
nfm.com
Nebraska Furniture Mart Verified Representative
Thank you for your review! We are sorry for your recent experiences with us with the deferred financing promotion and our revolving account terms and with your delivery. Pleas...
Purchased $3000 worth of furniture to get to the memorial day 66 months interest free promotion. The sales lady gave us military discount and never once said we couldnt use that and the interest free promotion. Called us the next day and told us we had to choose...
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Tomara66
You are correct. My husband and I bought $3500 of furniture and were under the impression that over 66 months, our payment would be approximately $54 per month. We received ou...
Anonymous
Good afternoon. Please contact us by calling 1-800-359-1200 extension 22420, live chat in at www.nfm.com or by email at contact.us@nfm.com with the complete name, address with...
Similar to Nebraska Furniture Mart
Purchase this mattress on 07/13/2017 and now have an impression that makes you feel like you have to roll up a hill when trying to turn over. They informed me that the test showed the mattress to be within spec. This is the test, they stretch a level across the bed...
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nfm.com
Nebraska Furniture Mart Verified Representative
Thanks for taking the time to leave us a review. We apologize about the issue with your mattress, and would be happy to look further into this for you. Please contact us at 1-...
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Thank you for your review. We're sorry to hear your mother passed. We can look further into this delivery issue you encounter and look at possible resolutions. Please contact ...