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Nebraska Furniture Mart - Terrible

sold me a defective chair then charged me to return it
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
I didn't like
  • Bad f n attitude
#1453736
Bought $2800 worth of furniture. NFM wanted $3000 to deliver near San Antonio. I see NFM trucks delivering furniture near my home 2-3 times a month, but they insisted I was wrong because they don’t deliver here - actually they do, they just don’t advertise because they...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello, we do not mean to impede on your plans for pick up. We show that you have called in and are currently working with a member of management to resolve this issue. If we c...

I ordered an refrigerator in the middle of September and was promised delivery of this frig at least five times. Each time my delivery was promised they did not deliver this is the middle of Dec now. This was the Colony, Tx store. The worse costumer service I have...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello! We apologize for the delays with your order. We understand your frustrations with this situation, and we are happy to hear you were able to get a fridge even if it was ...

#1421005
Nobody has contacted me about anything i just want somebody to step up and give me my 2,000 dollars I’m out of for my trip to California that i was not refunded cause of their poor excuse for the lie they told me I feel nfm should be liable for my lost I can’t afford...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hi! We apologize for the issues with your refund. We would be happy to look into this further for you. Please contact us at 1-800-359-1200, email contact.us@nfm.com or live ch...

#1419528
Nebraska Furniture Mart - Defected Mattress Product
Nebraska Furniture Mart - Defected Mattress Product
I purchased a Sealy Mattress set from Nebraska Furniture on 10/01/2018. The customer service representative stated that by using the handles on the mattress that the warranty would not be honored. This is not a way to treat a customer. I contacted customer service and...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello! We apologize for the issues you experienced with your mattress. We understand your frustrations, and we would be happy to look into this for you. Please contact us at c...

1.0
#1404738
I went to NFM to possibly buy a tablet. There was an ASUS tablet on sale. I wasn't I wanted that one and had started picking out another model when the salesperson insisted I buy the ASUS. There was none to sell in the store when they checked inventory and said they...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello, we are sorry you are experiencing issues with your tablet. We can look further into this for you and see if anything else can be done. Please contact us at 1(800)359-12...

2.4
#1404247
We had furniture delivered October 8th they were running late as heavy rain earlier we were asked to check our furniture as truck had leaked some it was ok but while we were outside one of delivery guys carried the small items in after the furniture was delivered and...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello, I'm sorry to hear about the situation. We can look further into this for you. Can you please verify the name, billing address (including zip code), and phone number ass...

2.7
#1401622
On 11-7-18 what I thought was going to be a easy transaction turned out to be a costly and nightmarish day for me and my family I lost my mother prior nfm was not aware of my lost long story short they delivered a boxspring to my home in an exchange for a base system...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Thank you for your review. We're sorry to hear your mother passed away. We can look further into this delivery issue you encounter and look at possible resolutions. Please con...

#1401550
This is what happen I missed a flight to my mothers funeral messing with this nfm I was told one thing and lied to and I don’t appreciate what they did to me my flight was for 11-7-18
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Thank you for your review. We're sorry to hear your mother passed. We can look further into this delivery issue you encounter and look at possible resolutions. Please contact ...

1.0
#1396334

Contact Nebraska Furniture Mart

Mailing Address:
Nebraska Furniture Mart
P O Box 2335
Omaha, Nebraska 68103
United States
Phone:
(913) 288-6200
More
bought an entire house full of furniture, Bought a sectional with electric chaise. the chaise won't work, tried to get it fixed through the guardsman warranty . We got insane run around from guardsman. Went in physically to Nebraska FM, asked for Manager, They did...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello, We are sorry for the trouble with your chaise. We would be happy to look into this order further, however, we need more information to locate your order. Please contact...

#1384849