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Bought 2 beds for our granddaughters. Only 2 left in stock. 1 in factory box which was ok. Other one in shrink wrap and hardware gone. Obviously it was brought back from another dissatisfied customer. Tried to get parts but informed they had to order from manufacturer...
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Anonymous
Anonymous

Thank you for taking the time to provide us your feedback. I am sorry to hear your disappointment with the bed and that there was missing hardware. We would be more than happy...

#1337370
Do Not Do Business With Nebraska Furniture Mart!
Do Not Do Business With Nebraska Furniture Mart!
Do Not Do Business With Nebraska Furniture Mart! I am writing this review to relate how disappointed I am with the service I received from Nebraska Furniture Mart, and the lack of resolution they have offered. I purchased a dishwasher (and installation) from their...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello! We apologize for your recent experience with our installers. We understand your frustrations, and would be happy to look into this further for you. Please contact us at...

2.6
I liked
  • Product itself
I didn't like
  • That they did not take responsiblity for the damage they caused
#1316527
This company is fraudulent. Our salesperson did the math with us and with 66 months no interest, our payment worked out to be basically $45 a month on a couple of theatre chairs. This was doable, so we made the purchase. Nowhere in the transaction were we told about...
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Anonymous
Dennis

Is that all you have to complain about..

nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Thank you for your review! We are sorry for your recent experiences with us with the deferred financing promotion and our revolving account terms and with your delivery. Pleas...

1.5
#1297131
Purchased $3000 worth of furniture to get to the memorial day 66 months interest free promotion. The sales lady gave us military discount and never once said we couldnt use that and the interest free promotion. Called us the next day and told us we had to choose...
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Anonymous
Tomara66

You are correct. My husband and I bought $3500 of furniture and were under the impression that over 66 months, our payment would be approximately $54 per month. We received ou...

Anonymous
Anonymous

Good afternoon. Please contact us by calling 1-800-359-1200 extension 22420, live chat in at www.nfm.com or by email at contact.us@nfm.com with the complete name, address with...

1.9
#1264827
Purchase this mattress on 07/13/2017 and now have an impression that makes you feel like you have to roll up a hill when trying to turn over. They informed me that the test showed the mattress to be within spec. This is the test, they stretch a level across the bed...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Thanks for taking the time to leave us a review. We apologize about the issue with your mattress, and would be happy to look further into this for you. Please contact us at 1-...

Product
#1259119
My disabled father and mother purchased a whole living room set. The 2 people who delivered the furniture were extremely rude and inconsiderate of my parents disabilities! My mom called me and requested help as the men were threatening to either leave the furniture on...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am,We are sorry your parents delivery was not completed and for the poor experience with our delivery team. We are open today 11am-8pm. We would like to see what ...

ShadowyGorilla
ShadowyGorilla

Forgot to mention they only tried to get the furtniute into one entrance although the house has 3 different entrances!!

#1254671
My wife and I bought a microwave and a dishwasher and took the microwave home at time of purchase & was suppose to pick the dishwasher up in a couple days. We decided to go a different direction so brought the microwave back unopened and sealed and cancelled the...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Thank you for your review. I am sorry; however, our stores no longer keep large quantities of cash on hand to issue refunds, so the limit has been set at $500. To eliminate th...

nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello! I apologize for the customer service issues. I understand your frustration with not receiving your money back on the spot. For security purposes we only have a limited ...

2.7
Product
I didn't like
  • Still have not reimbursed me for the cancelled order
#1222635
We bought a couch Last year in July 2017 We had the couch for less than six months when one of the reclining side quit working. I called customer service for the warranty and after a tech came out to look at it and have parts shipped to my house was informed from...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am,We are sorry we are not able to perform this repair in your home. We try to repair as much as possible in your home, however, for many reasons including safety...

nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am,We are sorry we are not able to perform this repair in your home. We try to repair as much as possible in your home, however, for many reasons including safety...

1.8
Product
#1222061
Well it seems like you have two old people over a barrel, it wouldn't hurt as much if the price of the (top of the line mattress you carry )wasn't over 3 thousand dollars. When I first called to complain they told me it was passed the allowed amount of days .the next...
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Anonymous
Anonymous

Hello! I am sorry to hear about your dissatisfaction. We would be more than happy to see if we are able to assist you further. We do need to follow the warranty guidelines pro...

2.1
I didn't like
  • Not told all the facts
#1220450

Contact Nebraska Furniture Mart

Mailing Address:
Nebraska Furniture Mart
P O Box 2335
Omaha, Nebraska 68103
United States
Phone:
(913) 288-6200
More
Bought a extended warranty with Dryer, good for three years. The dryer will not heat up and assume its the heating element. Called their warranty company Assurant .. They scheduled a appointment with a third party company . They never showed up, called service company...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

TypWe are sorry about your experience with Assurant and their assigned service provider. Please contact us via chat at nfm.com, via email at contact.us@nfm.com or call our cus...

3.5
I liked
  • Store
  • Big store
#1209473