2 comments
1.0

We contacted the store in North Texas yesterday by phone to see if you had any rocker recliners in stock. Your response...yes we have LOTS.

Are many in stock? Many are available but well have to check. OK So we drive out there...beautiful store well organized. Easily find the section...nice lady...but her internet doesnt work.

Tried a different device...internet still doesnt work. WOW. We needed a chair soon as ours broke. When she realized she couldnt help,us because of faulty internet she went to someone else.

We left...less than 15 minutes in store. We drove nearly an hour to get there from For Worth. Way more to get home in trafiic.

What a disappointment, Internet doesnt work in a multi million dollar store? Cant help customers because there is no way to know inventory?

Unbelievable! Customer service=zero.

User's recommendation: Not worth the trip!

Product or Service Mentioned: Nebraska Furniture Mart Customer Care.

Preferred solution: Let the company propose a solution.

Nebraska Furniture Mart Pros: Beautiful store.

Location: 5600 Nebraska Furniture Mart Dr, The Colony, TX 75056

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#1944029

Thank You for your Rating and Review, Jill. I am sorry about the issues you encountered with the sales associate not being able to connect to the internet to check inventory for you.

We have forwarded your review to our sales management team for review and possible coaching. Please reach out to us either by live chat at NFM.com, by email at contact.us@nfm.com or by phone at 1-800-359-1200 ext.

22420 if we can be of further assistance. We appreciate you choosing Nebraska Furniture Mart and look forward to helping you again.

#1944028

Thank You for your Rating and Review, Jill. I am sorry about the issues you encountered with the sales associate not being able to connect to the internet to check inventory for you.

We have forwarded your review to our sales management team for review and possible coaching. Please reach out to us either by live chat at NFM.com, by email at contact.us@nfm.com or by phone at 1-800-359-1200 ext.

22420 if we can be of further assistance. We appreciate you choosing Nebraska Furniture Mart and look forward to helping you again.

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