I was supposed to have a sofa delivered by Nebraska Furniture Mart today between 11 a.m. and 1 p.m. I got a call at 9:20 a.m. asking if they could come by in 10 minutes, since they'd had cancellations. I told them to wait at least 20 minutes because I'd just gotten out of the shower. Not 2 minutes later, they were pounding at my door. I had to answer the door in my robe or they would have driven away, and I would have had to reschedule delivery. I was embarrassed and humiliated beyond belief!
I called the customer service and waited on hold forever while I got dressed. I finally had to hang up so I could get the sofa into my house and get these men on their way. And of course, when they left, the "leader" said, "Have a great day!"
Talking to the customer service manager got me nowhere. She promised to send out a $60 credit letter. But she didn't seen to grasp the concept that when you're a single woman, it's scary enough to know that you'll be home alone when 3 men are coming to deliver furniture. It's even scarier when you're racing to get dressed and they show up early.
I am convinced that these male delivery drivers did this on purpose because they're a bunch of perverts looking for a cheap thrill. So everyone, if you have to have items delivered to your home, DO NOT leave a female at home alone to greet these drivers! Men, please take the day off and wait for them -- don't leave your wives to do it alone. And women, if you have to be at home to greet them because you're single or your partner can't wait with you, then find someone else to be there when they come. Finally, do not EVER accept an early delivery.
My biggest mistake was answering the door. I should have just called customer service and told them to get them off my porch. I will never, ever accept a morning delivery again. I will never, ever let them come early. And I will never, ever be at home alone when these people come to my house. They simply are not safe to be around.
Location: Bellevue, Nebraska