Nebraska Furniture Mart - Lazboy Sofa Review from Harrisonville, Missouri
Are you ago we bought a couch and a love seat from Nebraska Furniture Mart. It was a very nice set Lazy Boy Furniture.
Within 6 months it started breaking down we waited a bit ten months I called and they said they'd send a repair guy out that took two weeks. He goes okay let me order some parts and we'll get this fixed. So I waited almost three-and-a-half weeks for the parts to show up now by then we're getting close to our one-year warranty being up. So I called and said we had the parts and they go they go I will call you in about 2 weeks to make an appointment.
The appointment was met and we were already passed our one-year furniture warranty. He fixed up here little parts and stuffed a bunch of cushions with some heavy thick phone and said okay I got it all fixed for you he left but before he did he goes give it two weeks or more to make sure the foam Settles said okay. It's been 3 weeks it's still not working right on the couch I called Nebraska Furniture Mart this morning and they said well we'll have to send another repairman out because your warranty is up. I go yes it is up because of all the waiting I had to do.
I got what you guys don't replace Furniture when it's not any good like a lemon couch.
She said no I'm sorry we just repair. We will never buy anything else from Nebraska Furniture Mart
Reason of review: Bad quality.
Location: Harrisonville, Missouri
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