Product: Nebraska Furniture Mart Customer Care Clear all filters (5 of 5 reviews match)
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I accidentally paid the billed amount of $271 with a credit card no longer valid.I discovered my mistake and paid with my own credit card within a matter of three days. Nebraska is now billing me as part due for $221 for the pay ment that was returned unpaid even...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, we apologize for the billing issues. We would be happy to look into this for you! Can you please verify the Full Name, address, zip code and phone number on ...

3.8
Product
Nebraska Furniture Mart Customer Care
#1184837
It's clear to see this miserable shopping experience is not catching on - on the multiple visits it took to clear up this mess their massive parking garage was always empty. Just like when you avoid a restaurant with an empty parking lot - Nebraska Furniture Mart...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Drivers called in to NFM because they could not take merchandise up the stairs as they needed a four-man team and the extra labor was not created. We confirmed with Robert tha...

1.6
Product
Nebraska Furniture Mart Customer Care
I liked
  • Salesperson was friendly and helpful
  • Sales team
I didn't like
  • Customer services supervisor
  • Third party delivery company
  • Store manager refused to talk to customers
#1179487
I received my bill that shows a late fee was applied.I have never missed or late with my payments. I did my research before calling them. I explain to the rude person that I made my payment through my bank account that's shows this supposed missed payment was made for...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

I apologize for the late fee that was charged to the account and the unpleasant experience working with the rep over the phone. If there are multiple payments made in the same...

1.0
Product
Nebraska Furniture Mart Customer Care
#1163615
Bought furniture and within1 year they broke down.Purchased Guardsman for the furniture. takes months and months to get them out and will take over 6 months to even come and make an effort to repair a $10 item!! NEVER experienced passing the buck more than with NFM or...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, We apologize it is taking so long to repair your furniture. NFM has a 30 day return/exchange period. After 30 days the Vendor would take over and service for ...

Product
Nebraska Furniture Mart Customer Care
#1146886
My name Mirza .Purchased indoor furniture from Dallas store . First furniture was back order one month . Then when I got furniture missing sofa pillows . Called customer service agent said he reorder and took 5 business day . Now customer service manager Danni said it...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

​Hello Mirza! I am sorry that you have been waiting 2 months and still do not have your complete set. I also apoligize that our managment doesnt meet your expectations. We wo...

1.2
Product
Nebraska Furniture Mart Customer Care
I liked
  • Store layout
#842352