Product: Nebraska Furniture Mart Customer Care Clear all filters (0 of 7 reviews match)
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Purchased $3000 worth of furniture to get to the memorial day 66 months interest free promotion. The sales lady gave us military discount and never once said we couldnt use that and the interest free promotion. Called us the next day and told us we had to choose...
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Anonymous
Tomara66

You are correct. My husband and I bought $3500 of furniture and were under the impression that over 66 months, our payment would be approximately $54 per month. We received ou...

Anonymous
Anonymous

Good afternoon. Please contact us by calling 1-800-359-1200 extension 22420, live chat in at www.nfm.com or by email at contact.us@nfm.com with the complete name, address with...

1.9
Product
Nebraska Furniture Mart Customer Care
#1264827
I accidentally paid the billed amount of $271 with a credit card no longer valid.I discovered my mistake and paid with my own credit card within a matter of three days. Nebraska is now billing me as part due for $221 for the pay ment that was returned unpaid even...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, we apologize for the billing issues. We would be happy to look into this for you! Can you please verify the Full Name, address, zip code and phone number on ...

3.8
Product
Nebraska Furniture Mart Customer Care
#1184837
It's clear to see this miserable shopping experience is not catching on - on the multiple visits it took to clear up this mess their massive parking garage was always empty. Just like when you avoid a restaurant with an empty parking lot - Nebraska Furniture Mart...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Drivers called in to NFM because they could not take merchandise up the stairs as they needed a four-man team and the extra labor was not created. We confirmed with Robert tha...

1.6
Product
Nebraska Furniture Mart Customer Care
I liked
  • Sales team
  • Salesperson was friendly and helpful
I didn't like
  • Third party delivery company
  • Store manager refused to talk to customers
  • Customer service
#1179487
I received my bill that shows a late fee was applied.I have never missed or late with my payments. I did my research before calling them. I explain to the rude person that I made my payment through my bank account that's shows this supposed missed payment was made for...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

I apologize for the late fee that was charged to the account and the unpleasant experience working with the rep over the phone. If there are multiple payments made in the same...

1.0
Product
Nebraska Furniture Mart Customer Care
#1163615
Bought furniture and within1 year they broke down.Purchased Guardsman for the furniture. takes months and months to get them out and will take over 6 months to even come and make an effort to repair a $10 item!! NEVER experienced passing the buck more than with NFM or...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, We apologize it is taking so long to repair your furniture. NFM has a 30 day return/exchange period. After 30 days the Vendor would take over and service for ...

Product
Nebraska Furniture Mart Customer Care
#1146886
Nebraska Furniture Mart - BUYER BEWARE NFM!!!
Nebraska Furniture Mart - BUYER BEWARE NFM!!!
Nebraska Furniture Mart - BUYER BEWARE NFM!!!
Nebraska Furniture Mart - BUYER BEWARE NFM!!!
Nebraska Furniture Mart - BUYER BEWARE NFM!!!
Nebraska Furniture Mart - BUYER BEWARE NFM!!!
In early November I bought a 25.4 black side-by-side fridge at NFM for $998. They guaranteed to match any lower price through January 2017. We bought other items for a new home and failed to notice that they charged the wrong price - $1241. I contacted them to correct...
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nelwynw
nelwynw

NFM continues to give bogus responses. I have called, emailed and chatted with multiple CSRs who are either incompetent or following fraudulent business practices per instruc...

nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Levi! Thank you for taking the time to leave us your review. We are sorry we have not been able to price match your order yet. We were able to locate this order. The pri...

2.8
Product
Nebraska Furniture Mart Customer Care
#963141
My name Mirza .Purchased indoor furniture from Dallas store . First furniture was back order one month . Then when I got furniture missing sofa pillows . Called customer service agent said he reorder and took 5 business day . Now customer service manager Danni said it...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

​Hello Mirza! I am sorry that you have been waiting 2 months and still do not have your complete set. I also apoligize that our managment doesnt meet your expectations. We wo...

1.2
Product
Nebraska Furniture Mart Customer Care
I liked
  • Store layout
#842352