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If a certain brand of refrigerator comes into the warehouse with cosmetic issues from the manufacturer, why does NFM continue purchasing this brand & delivering to customers? Then make it to look like the customer is being picky because there are dents in them & want one that doesn’t look that way.

I got a call today from the delivery driver that they were on the way, but the replacement one had a dent in it & asked if I still wanted it. What do you think?!

This was personally inspected by me in the warehouse a week ago & looked great! What happened?

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Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, We are sorry to hear there is a dent on the refrigerator. We would be happy to look into this further for you. Please provide the Full Name, Address, Zip Code, and Phone number on the account.

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