Nebraska Furniture Mart Phone Numbers and Emails

Toll-Free Number:

  • (800) 407-5000

Dallas-Fort Worth Location:

  • (972) 668-1042
    Builder and Luxury Appliances
  • (972) 668-0052
    Design Gallery, including window treatments
  • (972) 668-8237
    Electronics Design and Installation
  • (972) 668-3000

Des Moines Location:

  • (515) 727-6500
    Local
  • (800) 309-5560

Kansas City Location:

  • (913) 288-6299
    Contractor Appliance
  • (913) 288-6354
    Design Gallery, including window treatments
  • (913) 288-6261
    Electronics Design & Installation
  • (800) 407-5000

Mrs. B's Clearance Store:

  • (800) 359-1200
    7312 Jones Street Omaha, NE 68114

Omaha Location:

  • (402) 392-3202
    Contractor Appliance/Electronics
  • (402) 392-3253
    Design Gallery, including window treatments
  • (402) 255-6319
    Electronics Design & Installation
  • (800) 336-9136

Nebraska Furniture Mart Email:

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Nebraska Furniture Mart Contact Information

Nebraska Furniture Mart Website:

Nebraska Furniture Mart Online Chat:

Corporate Office Address:

Nebraska Furniture Mart
P O Box 2335
Omaha, Nebraska 68103
United States

Other Info (opening hours):

Kansas City, Omaha And Dallas-Fort Worth
Mon - Sat 10am - 9pm
Sun 11am - 8pm

Kansas City
1601 Village West Parkway
Kansas City, KS 66111

Omaha
700 South 72nd Street
Omaha, NE 68114

Dallas-Fort Worth
5600 Nebraska Furniture Mart Dr.
The Colony, TX 75056

Des Moines
2075 NW 94th Street
Clive, IA 50325
Monday - Friday: 10am - 8pm
Saturday: 9am - 5pm
Sunday: 12pm - 5pm

All hours are CDT.

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Nebraska Furniture Mart Rating Based on 120 Reviews

Rating details

2.6
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Reliability

Rating stats

Rating trend

Summary of Nebraska Furniture Mart Customer Service Calls

32 TOTAL
CALLS
02:31 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nebraska Furniture Mart Customer Service?

Product/ Service Question:

  • “We purchased a refrigerator microwave from Nebraska furniture company approximately a year and a half to 2 years ago it has stopped working. We had an extended warranty for this product. We need it replaced my name is Joseph Odom we live at 1316 Gree”
  • “Electric loveseat not work on one side”
  • “Got defective furniture”

Request for Information Question:

  • “Order status”
  • “Check on my order but don't have order number”
  • “Ask a what's question about a tv i bought.”

Shipping and Delivery Question:

  • “Delivery”
  • “Delay in delivery-want a discount”

Staff Question:

  • “Dryer need service”
  • “Customer service”

Payments and Charges Question:

  • “Billing”

Account Question:

  • “Can't get onto account”

Other Question:

  • “Maytag electric oven”
  • “Mattress discomfort”
  • “I need repair on my kitchen aid dishwasher i have a warranty”

About

Nebraska Furniture Mart Return Policy
To read more: https://www.nfm.com/returns-and-exchanges
Nebraska Furniture Mart Terms of Service
To read more: https://www.nfm.com/terms-and-conditions
Nebraska Furniture Mart Privacy Policy
To read more: https://www.nfm.com/privacy-policy
Nebraska Furniture Mart FAQ
To read more: https://www.nfm.com/general-faqs
Top Nebraska Furniture Mart Services

Customer Care, Shipping Service, Delivery Service

Top Nebraska Furniture Mart Products

Credit Card, Mattress, Warranty

Nebraska Furniture Mart Pros and Cons

Pros: Salesperson was friendly and helpful, Salesman, Big store, Store, Selection

Cons: Customer service, Product or customer service, Lack of accountability when they make the mistake, Delivery, Customer service resolution

Summary

Russian immigrant Rose Blumkin opened Nebraska Furniture Mart in the basement of a small shop in downtown Omaha in 1937. Amidst constant modernization updates to the store and 77-acre campus, a massive electronics and appliance store was added in 1994. In 2003 Nebraska Furniture Mart added a state-of the art warehouse and distribution center and a new store in Kansas City, Kansas. In 2003, Nebraska Furniture Mart opened a new state-of-the-art 651,000 square foot distribution center in Omaha, and a new Nebraska Furniture Mart retail store in Kansas City, Kansas. Among the products offered by the company are furniture, electronics, appliances, flooring, computers as well as builder sales.

Nebraska Furniture Mart reviews and complaints

Nebraska Furniture Mart is ranked 130 out of 1555 in Furniture and Decor category

Area Served

USA

Payment Methods

VISA

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