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Contact Nebraska Furniture Mart Customer Service

Nebraska Furniture Mart Phone Numbers and Emails

Toll-Free Number:

  • (800) 407-5000
    1601 Village West Pkwy. Kansas City, KS
Call customer service

Customer Service:

  • (800) 336-9136

Location:

  • (515) 727-6500
    15500 Hickman Rd. Clive, IA
  • (972) 668-3000
    5600 Nebraska Furniture Mart Dr. The Colony, TX
  • (402) 397-6100
    700 S. 72nd St. Omaha, NE
  • (800) 359-1200
    7312 Jones Street Omaha, NE

Sales/reservations:

  • (402) 829-7999
  • (888) 231-3353

Nebraska Furniture Mart Email:

Customer Service
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How to Contact Nebraska Furniture Mart Customer Service?

Most Popular Number:

(800) 407-5000
1601 Village West Pkwy. Kansas City, KS
Total calls: 22 Issue resolved: 1 Last call: Jun 21, 2024
author avatar
PissedConsumer Reporter

Nebraska Furniture Mart works Monday through Saturday from 8 a.m. to 8 p.m. Business hours on Sunday are from 11a.m. to 8p.m. Nebraska Furniture Mart customer service works within the same hours.
You may turn to customer care via the support number, email or write to the address. On the bottom of the title page of the website, you may find the Contact Us button with all the contact details of the Nebraska Furniture Mart support. In case the problem with the order, for instance, appears when the support team is off, review the FAQs and already prepared useful information on the site.

Nebraska Furniture Mart address is 700 South 72nd Street. Omaha, NE 68114, USA. This is the headquarters address where all governing divisions of the company take place. The customer support specialists have other locations and contacts. To write the letter with the request to the support team, find the nearest branch of the company. The alternative way is the Nebraska Furniture Mart email contact.us@nfm.com.

Nebraska Furniture Mart customer service number to place an order is 402-397‑6100. To contact the corporate office, you can call 800-407-5000. Contractor appliance questions can be addressed via the telephone number 402-392‑3202, while customer specialists on general questions can be contacted via the line 800-336-9136.
As during working hours the telephone number can be busy, use the Nebraska Furniture Mart live chat. The icon to contact the online chat is at the bottom‑right of the page. Press on the icon to speak to the service representative and get the direct answer in a few minutes.

Nebraska Furniture Mart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Nebraska Furniture Mart is 8004075000. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • People call Nebraska Furniture Mart mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Nebraska Furniture Mart Website:

Nebraska Furniture Mart Help Center:

Corporate Office Address:

Nebraska Furniture Mart
700 S. 72nd St.
Omaha, Nebraska 68114
United States

Other Info (opening hours):

Store Hours

Sunday - Friday: 11am - 8pm

Saturday: 10am - 8pm

Phone Hours

Monday - Saturday: 8am - 9pm

Sunday: 11am - 8pm

More contact details

Nebraska Furniture Mart Rating Based on 144 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Nebraska Furniture Mart Customer Service Calls

69 TOTAL
CALLS
02:31 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nebraska Furniture Mart?

Product/ Service Question:

  • “Complain about bad”
  • “Nightstands damaged handles”
  • “Warranty”

Request for Information Question:

  • “Order status”
  • “Question about the return policy”
  • “Check valance status”

Payments and Charges Question:

  • “Duplicate payment”
  • “Billing”
  • “Dispute charge until we receive the merchandise”

Shipping and Delivery Question:

  • “Delivery”
  • “The delivery people have the wrong address and will be at the location in 1.15hr”
  • “To see if they will come break down furniture and move to a new location”

Cards Question:

  • “Help with my card”
  • “Card”

Return/ Replace Question:

  • “Return”
  • “Order change”

Account Question:

  • “Can't get onto account”

Staff Question:

  • “Dryer need service”
  • “Customer service”

Other Question:

  • “To see if they have a desktop with ssd memory”
  • “Number for square trade”
  • “Furniture repair”

Compare Nebraska Furniture Mart Customer Service To

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