Nebraska Furniture Mart Phone Numbers and Emails

Toll-Free Number:

  • (800) 407-5000
    1601 Village West Pkwy. Kansas City, KS

Customer Service:

  • (800) 336-9136


  • (515) 727-6500
    15500 Hickman Rd. Clive, IA
  • (800) 407-5000
    1601 Village West Pkwy. Kansas City, KS
  • (972) 668-3000
    5600 Nebraska Furniture Mart Dr. The Colony, TX
  • (402) 397-6100
    700 S. 72nd St. Omaha, NE
  • (800) 359-1200
    7312 Jones Street Omaha, NE


  • (402) 829-7999
  • (888) 231-3353

Nebraska Furniture Mart Email:

Customer Service
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Nebraska Furniture Mart Contact Information

Nebraska Furniture Mart Website:

Nebraska Furniture Mart Online Chat:

Corporate Office Address:

Nebraska Furniture Mart
700 S. 72nd St.
Omaha, Nebraska 68114
United States

Other Info (opening hours):

Store Hours

Sunday - Friday: 11am - 8pm

Saturday: 10am - 8pm

Phone Hours

Monday - Saturday: 8am - 9pm

Sunday: 11am - 8pm

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Nebraska Furniture Mart Rating Based on 120 Reviews

Rating details

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Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Nebraska Furniture Mart Customer Service Calls

02:31 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nebraska Furniture Mart Customer Service?

Product/ Service Question:

  • “We purchased a refrigerator microwave from Nebraska furniture company approximately a year and a half to 2 years ago it has stopped working. We had an extended warranty for this product. We need it replaced my name is Joseph Odom we live at 1316 Gree”
  • “Electric loveseat not work on one side”
  • “Got defective furniture”

Request for Information Question:

  • “Order status”
  • “Check on my order but don't have order number”
  • “Ask a what's question about a tv i bought.”

Shipping and Delivery Question:

  • “Delivery”
  • “Delay in delivery-want a discount”

Account Question:

  • “Can't get onto account”

Payments and Charges Question:

  • “Payment”
  • “Billing”

Staff Question:

  • “Dryer need service”
  • “Customer service”

Other Question:

  • “Order change”
  • “Maytag electric oven”
  • “Mattress discomfort”


Nebraska Furniture Mart Return Policy
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Nebraska Furniture Mart Terms of Service
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Nebraska Furniture Mart Privacy Policy
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Nebraska Furniture Mart FAQ
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Top Nebraska Furniture Mart Services

Customer Care, Shipping Service, Delivery Service

Top Nebraska Furniture Mart Products

Credit Card, Warranty, Sofa Warranty

Nebraska Furniture Mart Pros and Cons

Pros: Salesperson was friendly and helpful, Salesman, Big store, Store, Selection

Cons: Customer service, Product or customer service, Lack of accountability when they make the mistake, Delivery, Customer service resolution


Russian immigrant Rose Blumkin opened Nebraska Furniture Mart in the basement of a small shop in downtown Omaha in 1937. Amidst constant modernization updates to the store and 77-acre campus, a massive electronics and appliance store was added in 1994. In 2003 Nebraska Furniture Mart added a state-of the art warehouse and distribution center and a new store in Kansas City, Kansas. In 2003, Nebraska Furniture Mart opened a new state-of-the-art 651,000 square foot distribution center in Omaha, and a new Nebraska Furniture Mart retail store in Kansas City, Kansas. Among the products offered by the company are furniture, electronics, appliances, flooring, computers as well as builder sales.

Nebraska Furniture Mart reviews and complaints

Nebraska Furniture Mart is ranked 126 out of 1588 in Furniture and Decor category

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