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Our kitchen aid dishwasher is just over a year old. Call for warrenty service on January 9th. It took until February 12 to finally get it fixed. It took several calls to warrenty company assurant and nebraska furniture mart to get it fixed. Verrrrry slow service from...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, We are sorry for the inconvenience with getting your dishwasher serviced. We would be happy to look into this order further, however, we need more information...

I accidentally paid the billed amount of $271 with a credit card no longer valid. I discovered my mistake and paid with my own credit card within a matter of three days. Nebraska is now billing me as part due for $221 for the pay ment that was returned unpaid even...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, we apologize for the billing issues. We would be happy to look into this for you! Can you please verify the Full Name, address, zip code and phone number on ...

3.8
#1184837
Nebraska Furniture Mart's social media team is quick to provide a generic response asking you to reach out to them for help. IGNORE THEM! I spent over $7,000 with their company and it was the absolute worst purchasing experience I have ever encountered. I spent over an...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Drivers called in to NFM because they could not take merchandise up the stairs as they needed a four-man team and the extra labor was not created. We confirmed with Robert tha...

1.6
I liked
  • Sales team
  • Salesperson was friendly and helpful
I didn't like
  • Customer service hotline centrally located - not local
  • Third party delivery company
  • Customer services supervisor
#1179487
Go there only if you want to come across the WORST customer service, they try to rip you off with their false warranties. They tell their sales personnel to sell you the sugarcoated warranty but at the time of claims, they don’t take any responsibility for it. They...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Thank you for the review Kanwal. We are so sorry for your experience in our store. Please contact us via chat at nfm.com , via email at contact.us@nfm.com or call our customer...

1.6
#1177516
Nebraska Furniture Mart - Really upset baught 3500.00 Samsung Refridge baught warranty
Nebraska Furniture Mart - Really upset baught 3500.00 Samsung Refridge baught warranty
Nebraska Furniture Mart - Really upset baught 3500.00 Samsung Refridge baught warranty
Nebraska Furniture Mart - Really upset baught 3500.00 Samsung Refridge baught warranty
Nebraska Furniture Mart - Really upset baught 3500.00 Samsung Refridge baught warranty
Warranty company sent someone out ICEMAKERS BOTH DIDNT WORK SO HE ORDERED 2 NEW ONES INSTALLED THEM LEFT OK GREAT BUT NOTICED WATER COMING OUT EVERYTIME I GOT ICE OFF DOOR AND ALSO WHEN I OPENED FRIDGE DOOR WATER RUNNING FROM SOMEWHERE I CALLED BACK IN TOLD THEM WHEN I...
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Anonymous
Donna Templeton

No its not RESOLVED TOP ICE MAKER SHOULD NOT BE LEAKING WATER THOUGH TOP TO BOTTOM OF REFRIDGERATOR IF IT WAS INSTALLED RIGHT EVEN THE LAST DR OZ APPLIANCE GUY SEEN IT WAS LE...

Anonymous
Donna templeton

No help at all my fridge still makes ice we did Not tear it up the water all leaking from top to bottom is a big mess and it was installed leaking and froze up bottom NEBRASKA...

1.8
#1164237
I received my bill that shows a late fee was applied. I have never missed or late with my payments. I did my research before calling them. I explain to the rude person that I made my payment through my bank account that's shows this supposed missed payment was made for...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

I apologize for the late fee that was charged to the account and the unpleasant experience working with the rep over the phone. If there are multiple payments made in the same...

Ordered thousands of $ worth of furniture and when it came to delivery service, they were the worst. Order was not checked prior to arrival and when they arrived, they didn't complete assembling the furniture due to lack of required hardware. I have a whole bed...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, we apologize for the poor delivery experience. We would be happy to see what we can do to get this resolved. Please provide your Full name, Address, Zip code,...

2.6
#1150479
If a certain brand of refrigerator comes into the warehouse with cosmetic issues from the manufacturer, why does NFM continue purchasing this brand & delivering to customers? Then make it to look like the customer is being picky because there are dents in them & want...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, We are sorry to hear there is a dent on the refrigerator. We would be happy to look into this further for you. Please provide the Full Name, Address, Zip Code...

#1150208
Bought furniture and within1 year they broke down. Purchased Guardsman for the furniture. takes months and months to get them out and will take over 6 months to even come and make an effort to repair a $10 item!! NEVER experienced passing the buck more than with NFM or...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/Ma'am, We apologize it is taking so long to repair your furniture. NFM has a 30 day return/exchange period. After 30 days the Vendor would take over and service for ...

#1146886
Purchased New Samsung refrigerator from nebraska furniture mart and purchased the extended warranty. After factory warranty expired the icemaker stopped working. I called nebraska furniture and they transferred me to the company that handles their extended warranties,...
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nfm.com
nfm.com
Nebraska Furniture Mart Verified Representative

Hello Sir/ Ma'am! We are sorry to hear you are unhappy with your refrigerator. The extended warranty, Assurant, states; If the same component fails more than three times after...