I would hesitate to buy anything from Nebraska Furniture Mart that you intend to pick up at the store from their loading area. The way it is set up you cannot open/inspect the merchandise before it is loaded. We purchased a console table that had several deep gouges discovered when we took it out of the box. At that point you have to either return it to the store in the box, or they offered a pittance ($30) off to accept as is.

The lesson is - always inspect it before you leave the store. If they won't let you - don't buy it.

Location: Kansas City, Missouri

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Our email address is furniture.service@***.com.


Hello we are sorry to hear about your troubles, If you could email us your specific order information we would be happy to take a look at the specifics and see what we can do. Sorry for the troubles. Sinceley, NFM Customer Care

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