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At 50 I made my first ever Black Friday purchase at NFM, a couch. I was told I had purchased the last of 20 but it was out of stock for pick up until Nov 30th, which was fine.

I received a call this morning that the salesman was not suppose to sell the item out of stock and I would have to pay an extra $151.00 if I wanted the couch! I have the receipt. NFM debited my account and that should be the end of it!

Unfortunately after telling a manager this was unacceptable, he replied, " I will refund your account as soon as I hang up the phone". Still UNACCEPTABLE!

Review about: Sofa.

Reason of review: Problems with payment.

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nfm.com
#1402863
Nebraska Furniture Mart Verified Representative

Hello Tim, we apologize for any miss communication. We were working with you through Facebook, however, the offer was kindly declined.

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