I will never make another purchase at NFM. I purchased an expensive electronic item with CASH, and when I tried to return it 3 days later they would not give me my CASH back.
Apparently when I gave the sales clerk my phone number my husband's name came up, and she rang it up that way. I guess she couldn't take the time to see I was a WOMAN. Now they will not give me my money back, but of course they would be more than happy to give me store credit. When I said that if I had purchased the item at Best Buy or any other store with CASH I would have gotten my money.
Their weak excuse is that these other stores don't care about customer security. WHAT??? I WILL NEVER, EVER PURCHASE ANOTHER ITEM THERE AS LONG AS I LIVE. I will be telling this to all my friends, coworkers and family.
Mrs. B must be rolling over in her grave over how the customer is treated now.
Location: Omaha, Nebraska