Nebraska Furniture Mart
Reviews and Complaints
Nebraska Furniture Mart - Company Drivers Review from Davenport, Iowa
Positive Experience Review
Nebraska Furniture Mart will say anything for a sale.
Racest
Don't buy anything from their website
Item doesn't match what they advertise on their site they refuse to refund
Nebraska Furniture Mart - Wrong Credit Report Review from Lincoln, Nebraska
Terrible second experience!
Outdoor Furniture Delivery Delay
I ordered an outdoor table & chairs and fire pit conversation set mid May 2014. The website said that the fire pit would be shipped on 5/28 (within 2 weeks), the table and chairs were to be delivered 6/12.
No phone call until 6/5, to be told that the fire pit would not be delivered until 7/14. The table and chairs also delayed at least 2 weeks. Of course, our credit card was charged the full cost.
It's summer for goodness sake. It looks like we won't have much time to enjoy the outdoors. I was told the furniture delivery could take even longer.
Customer service was a joke & had no answers;they claim it's a manufacturer's issue.
Lesson learned, I will not order furniture from NFM's website ever again.
LATE DELIEVERY
We bought a TV stand and fireplace combo on 2/22/14 to be delivered on 3/13/14 it was late the they told us 4/26/14 then 5/24/14 and now 6/7/14 we paid for it in good faith we expect it to be here when they say it will very discussed with NFM. If i waited on making payments that late they would me all over me for it.
one thing that they did do is to return are delivery fee. But I'm sorry that dose not make up for us having are TV on a box waiting for this to arrive.
We sold are original stand when we thought we were going to receive this. i have kid and dogs in my house if the TV get broke i will be contacting NFM about it and get them to replace it.
6 month old computer crashes
Nebraska Furniture Mart Customer Service Claim-Terrible Service
Roy in mattresses is an ***@$#+!
Went to order cookware
Are you kidding me?
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Seriously? YOU PURPOSELY SCHEDULED A LATE PAYMENT and you are complaining that they reported you late? Lol
If your payment is not made before the next statement is generated, it is going to be late and fees will be assessed. Late is late and that's how it's reported.
You should always keep an eye on all of your accounts. If you do not have direct control of your payments, you need to take some responsibility and keep yourself informed.