filters
state:
Show
city:
Show
product:
Show
After making all payments on time, they actually wanted to due another hard pull on my credit with the treat of cancelling my credit. The thing I can say is GO TO *** Warren Buffet. If this is how you treat your paying costumers. You are a traitor to your costumers....
Read more
nfm.com
nfm.com

Hello Sir/Ma'am! When a customer applies for the Nebraska Furniture Mart credit card, the customer grants permission to pull credit reports for the initial application, and on...

#1116980
Reply to reviews
My husband and I purchased a set of LG washer and dryer last year. The day we purchased the set, we were also sold on the additional Extended Warrenty. Recently I nocied the Dryer is starting to take 5 times as long to dry a normal load. We are a family of 5, I do...
Read more
nfm.com
nfm.com

Good morning. I am sorry to hear about the difficulties with your LG dryer and how you were treated by Assurant's representative. We would like to discuss this with you furthe...

#1092915
Reply to reviews
i have never been to a NFM store, which brings me to the point of this review: why is there a printed ad in my local advertising circular? the closest location is 222 miles away!!!!! they've been doing this for years, so its not like its a error in circulation first...
Read more
nfm.com
nfm.com

Good morning. Thank you for bringing this issue to our attention. Can you please provide us your complete name and address with zip code? We would like to get this matter to t...

#1091506
Reply to reviews

Nebraska Furniture Mart Sofa Warranty Review

Nebraska Furniture Mart
#869579
Never buy any piece of furniture from NFM The company sales fake extnded warranties which they selves honor. Its all closeout metchandize. The customer service is very unprofessional and rude and dont want to give out the coperate number.
Comment
Show

Tablet And Tv Review

Nebraska Furniture Mart
#825162
1.0
Details
I will never do business with this company again they sell crappy inferior products and then charge you a restocking fee when they don't work to your satisfaction
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website

Mattress Review

Nebraska Furniture Mart
#697979
1.0
Details
Their delivery is horrible. Don't show up when scheduled. Hey if you buy a mattress they will offer to pick up and haul off old mattress for $11.00 but then don't tell you when there is a stain on a mattress. Then they won't take it. What used mattress doesn't have a least one stain. Sweat, *** whatever. Don't false advertise and start communicating with your sales reps
Comment
Show
Delivery Service

Furniture Review

Nebraska Furniture Mart
#684430
2.0
Details
Ordered 7 items from nfm. 4 were broken on arrival. Second delivery 4 hours late during a week day and again brought more broken goods. Still don't have all our stuff.
Comment
Show
Diversity of Products or Services
Price Affordability
Product or Service Quality
We purchased porcelain from NFM that looks like hand scraped hardwoods. Designer in the store was a great help. Problem is she over-sold the quality of installation to us. Installers are NOT NFM employees. They are people hired by NFM who are not properly vetted and...
Read more
nfm.com
nfm.com

Hello Sir/mam! I am sorry that the flooring you had installed in your home and the installation team did not meet your expectations. We would be happy to look into this furthe...

I liked
  • Helpfulness of store designer
  • Salesperson was friendly and helpful
I didn't like
  • Quality of installation
  • Product quality
#1065733
Reply to reviews
Purchased a Dyson battery operated vacuum January 29 2017 at the KCK NFM. The Dyson representative was very condescending right off the bat. He acts like a complete know it all and wants to tell you more about his dogs fur than about the vacuum. The vacuum's battery...
Read more
nfm.com
nfm.com

Hello Sir/Mam! I apologize that you were told that you had a 90 day return policy on the vacuum and that you did not receive the customer service you expected in the store or ...

3.5
I liked
  • Selection
I didn't like
  • Customer service attitude
#1032547
Reply to reviews
Customer service is awful. They don't call or email you back to resolve your problem. Delivery guys are terrible. 4 times I've had the same piece of furniture delivered and it's damaged every time! Not to mention 2 of the 4 times the delivery guys damaged my wall. 2...
Read more
Anonymous
Anonymous

Dont trust NFM...it is a trapped. They said they would look into my case, same problem....and I still have broken furniture. NFM is a scam

nfm.com
nfm.com

Hello Sir/Mam! I apologize that you have had multiple deliveries of damaged product along with damage to your home. We would be happy to look into the multiple damaged deliver...

1.5
#1028963
Reply to reviews
Our home was destroyed by a storm last April. We went to nfm in the colony, tx to purchase floors for approximately $13k. We were told the floor installation could be in a floating configuration, which is what were wanting to replace our damaged floors. Our general...
Read more
nfm.com
nfm.com

Hello Ryan! We are sorry to hear of the issues with your flooring. We would like to look into this for you please give our Flooring Service Department at 1-800-359-1200 ext. 6...

1.5
#1015582
Reply to reviews
I purchased a chair from NFM on July 29, 2016. Said chair has broken 3 times since it was purchased. I have had 2 separate repair people out after an extremely long and frustrating wait because of the inefficiency of their process to request repairs. Now we are on...
Read more
Anonymous
Anonymous

I am sorry to hear about the troubles you are having with the chair. With issues as such we must work within the guidelines of the warranty that manufacturer provides. Any rep...

1.7
Product
I didn't like
  • Poor customer service
#1010811
Reply to reviews
Horrible experience with this company, had to contact them several times to try and get an item ordered over a month and a half ago. It never arrived. Their excuse... "we can't send you something we don't have"???? Really? Then why the *** did you sell it and promise...
Read more
nfm.com
nfm.com

Hello Sir/Mam! I apologize that the item you ordered has experienced delays. We are provided estimated arrival dates that can be subject to vendor delays. These delays can be ...

1.0
I didn't like
  • Fact that my item never arrived
  • Lies
  • Delivery
#994962
Reply to reviews

Contact Nebraska Furniture Mart

Mailing Address:
Nebraska Furniture Mart
P O Box 2335
Omaha, NE 68103
Phone:
(800) 359-1200
More
Nfm sells defective and damaged products. Have purchased a receiver, fridge, elliptical and bed set from the store. Each had product damages. Sales people are dishonest, and deceptive. In each case took months to resolve.
Read more
nfm.com
nfm.com

Hello Valued Customer,Thank you for your response and feedback. We would be happy to assist you with the issues you have reported. Please contact us with your name, address wi...

1.0
#992711
Reply to reviews